Computer Home

Tim S.

I wanted to buy a €200 Apple gift card today at the Lineheart store in Belle Étoile.
Unfortunately, that was hardly possible without interrupting the apparently more important private conversation of the three-person sales team.

Maybe I’ll come back after Christmas – hopefully, their conversation will be over by then.

M B.

This was formerly Computer Home and has now been absorbed by Lineheart as an authorized Apple reseller. It’s not an efficient store, at least the vendors aren’t. I bought several Apple products here primarily because the location is convenient and defo not because I have an amazing shopping experience or receive exemplary customer service.

I brought in an iPhone 13 Pro Max earlier this year because the speaker was not working properly. Although it was purchased online, they are authorized to repair it as it was still covered by the warranty - barely 2 months old at that time. Instead of sending it to Leudelange, they advised me to do it myself so that it will be fixed quicker. It was as if they did not want to take in the burden. I also bought a MacBook Pro and traded in an iMac which they valued at only 100 euros. It was in a pristine condition, but obviously an older model.

I was annoyed the most when one of their vendors almost duped me. I bought a pair of 3rd gen AirPods and was surprised that he fished it out easily under the counter. Usually, they go inside to retrieve products. I did not notice that the box was not sealed. When I went to the car, I changed my mind and decided to buy the AirPods Pro. He could not really deny the exchange because I was there 15 minutes ago. This time, he went to the back room and brought me a sealed box of AirPods. No questions asked. Hence, be careful when you’re buying something here and ensure that it is sealed and unopened.

Paul C.

Florent at Lineheart (upstairs at Belle Etoile) helped me recover my computer. Cast, efficient, helpful and polite. Excellent and expert service. Highly recommend Florent for his customer service.

Quels types d'appareils Computer Home répare-t-il ?

En général, les ateliers d'informatique à Tontelange prennent en charge les ordinateurs portables (PC et Mac), les tours sur-mesure, et parfois les smartphones/tablettes. Il est recommandé de les appeler pour confirmer.

Combien coûte une réparation PC à Tontelange ?

Le tarif dépend de la panne. Un diagnostic initial coûte souvent entre 30€ et 50€. Un changement de disque dur ou d'écran varie entre 80€ et 200€ selon la pièce. Demandez toujours un devis avant intervention.

Puis-je récupérer mes données perdues ?

Oui, la récupération de données est un service classique. Si votre disque dur est défectueux, Computer Home possède certainement les outils logiciels pour extraire vos fichiers importants.