Adhoc

Andreas L.

The ALP600, which I've been using for over five years, is, to my knowledge, unique in its configuration and features. Furthermore, the customer service is second to none. After all this time, a hardware issue arose, which was resolved free of charge.

I've contacted their support team several times, and they have always been very friendly and competent, finding a solution every time. I can recommend it without reservation.

Steffi L.

Genuine service and courteous friendliness, combined with sound expertise, are unfortunately rare. With this company, its products, and its employees, everything is just right! We've been using the ALP 600 door intercom system for about a year and a half now. The product is high-quality and meets our stringent IT security requirements. With this network-enabled door intercom system, in conjunction with our Fritz!Box and our network, we have a solution that, to our knowledge, is unique on the market. All data related to our front door remains with us and is not sent to a company's cloud. We can be reached by delivery services regardless of our location, thanks to call forwarding to our Fritz!Phone – this allows us to speak with the Hermes delivery service from the garden or later check whether they actually delivered or if the delivery information was incorrect. Since the system is integrated into our network, we have unfortunately experienced occasional outages, which are generally due to network issues. However, a consistently friendly Alphago employee has always provided us with quick and competent assistance, for example, via TeamViewer. This company, with its excellent accessibility and prompt service, is more than just recommendable. We secretly hope that this company doesn't grow too quickly and thereby lose its quality, which is why we have gladly recommended them on numerous occasions.

Reinhardt D.

After changing my router three times within a short period of time, a lot of the Fritzbox settings had been changed. I called Alphago, and I got a response very quickly. The very helpful and competent employee took a lot of time and, with a lot of patience, fixed all the settings on the router and PC.
Service couldn't be better. I highly recommend Alphago.

Quels types d'appareils Adhoc répare-t-il ?

En général, les ateliers d'informatique à Hombourg prennent en charge les ordinateurs portables (PC et Mac), les tours sur-mesure, et parfois les smartphones/tablettes. Il est recommandé de les appeler pour confirmer.

Combien coûte une réparation PC à Hombourg ?

Le tarif dépend de la panne. Un diagnostic initial coûte souvent entre 30€ et 50€. Un changement de disque dur ou d'écran varie entre 80€ et 200€ selon la pièce. Demandez toujours un devis avant intervention.

Puis-je récupérer mes données perdues ?

Oui, la récupération de données est un service classique. Si votre disque dur est défectueux, Adhoc possède certainement les outils logiciels pour extraire vos fichiers importants.